Cookie policy

What are cookies?
Our website uses cookies. A cookie is a small data file your browser uses to save information it sends. Personal information is never saved in cookies. Using cookies is safe.

There are two types of cookies: functional cookies and non-functional cookies. Functional cookies ensure that the website works properly, while non-functional cookies analyse user behaviour.

Why do we use cookies?
We use cookies to track web statistics and to make the website easier to use. This helps us tailor our marketing decisions to our website visitors’ needs. We will never use the data collected by cookies to focus on specific people.

Cookies used on this website
On our website, we differentiate between two types of cookies: functional cookies and non-functional cookies.

Essential cookies
Essential cookies enable you to navigate the site and to use its services and features. Without these absolutely necessary cookies, the site will not perform as smoothly for you as we would like it to and we may not be able to provide the site or certain services or features.

Preference cookies
Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the site accordingly.

Analytics cookies
Analytics cookies collect information about your use of the site, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the site, help us record any difficulties you have with the site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the site, rather than the usage of a single person. We use the information to analyse the site traffic, but we do not examine this information for individually identifying information. We try to anonymize this data as much as possible while ensuring it remains suitable for our purposes. SEE does not maintain this data; however, the tools we use do. Their privacy policies feature information about what they do with your data.

Social media cookies
Social media cookies collect information about social media usage. Various social media buttons are used on the website. These only link to the service in question. They do not install cookies.

Permission for using cookies
You are not obliged to allow us to use cookies; however, doing so can improve the website’s functionality and ease of use. If you have granted permission to use cookies, you can always change your preferred settings by changing your browser’s cookie settings.

Privacy statement

General
In this privacy statement, SEE 2018 informs you how SEE 2018  processes personal data. SEE 2018’s registered office is situated at Westlandseweg 40, 2624 AD, Delft and listed in the Trade Registry under number 56849990. You can reach SEE 2018 via +31(0) 2700900 or info@topdesk.nl.

SEE 2018 is the controller of personal data received or generated through the website www.see2018.com, also accessible through https://service-excellence-expertise.com/nl/events/see2018, email, text message or apps.

This privacy statement is valid for visitors of the SEE 2018 website, users of SEE 2018 apps, SEE 2018 customers and their relations, visitors of SEE 2018 events and all other persons of whom SEE 2018 processes personal data. Exempted from this privacy statement are employees of SEE 2018.

Personal data
The personal data processed by SEE 2018 are (a) personal data you’ve directly or indirectly provided us through the website www.see2018.com, apps, text messages, apps or any other channels, (b) personal data generated when receiving electronic messages from us of your use of the website www.see2018.com, apps or other comparable applications.

Examples of personal data you provide us with are: first name, last name, address, postal code and city, email address and phone number.

Examples of generated personal data are: IP address, surfing behavior and other data about the use of the website www.see2018.com.

Use of personal data
SEE 2018 uses personal data for various purposes: registering participants and visitors of events, access checks for events, informing participants and visitors about events people subscribed to and similar events and activities. The data of an event participant can be made available to partners involved in the organization of the event concerned.

Working with third parties
SEE 2018 has, for the processing of your personal data, involved Invitado (part of HVMP Marketing B.V. and registered office at Vlasmarkt 1a, 3011 PW Rotterdam). Invitado only processes personal data when requested by SEE 2018. SEE 2018 has enter into an processing agreement with Invitado.

Transfer outside the (European Economic Area) EEA
Your personal data are not transferred outside the EEA.

Correction/deletion personal data / Complaints
1.  Every person has the right to access, correct, add to, delete or protect their personal data. In case a person involved wishes to use this right, or has any questions about this privacy statement, they can contact SEE 2018 via +31(0) 2700900 or contact@see2018.com.

2. Receivers of news letters can unsubscribe by sending an email to contact@see2018.com.

3. Do you have a complaint about the way SEE 2018 processes your personal data? You can contact SEE 2018 by sending an email to contact@see2018.com or call us at +31(0) 2700900. Does this not lead to a solution? Then you can always contact the Authority for Consumers and Markets (https://www.acm.nl/en).

Retention period
SEE 2018 retains your personal data no longer than is necessary for the abovementioned purposes, or as long as needed to comply with national laws and regulations. 

Security
SEE 2018 has, in the processing agreements with Invitado and other partners/processors, laid down suitable technical and organizational measures to secure the personal data of users against loss or illegal use.

Changes to the privacy statement
SEE 2018 holds the right to change this privacy statement. Any changes are made known on this page. SEE 2018 advises the persons involved to regularly check this page to see if any changes have been made. The current privacy statement dates from 18 May 2018.