Miriam Peters-van Kalsbeek

Miriam has been working as TOPdesk consultant for 10 years. As service expert, she focusses on supporting a variety of health care organizations. Recently, she started working more at hospitals where she helps IT departments and medical technicians to optimize their processes. Especially the differences between reactive and proactive processes make her work diverse and challenging.

Good maintenance, no worries - Medical Technology in TOPdesk

In times where Medical Equipment Services work together more closely with facility management and ICT, this department clearly has become part of the concept Shared Service management. This is why we organise a presentation about the possibilities in TOPdesk and we share our experiences with implementing maintenance processes.

This session is for all institutions that nedd or want to comply with the Medical Convenant on the subject of the administration of medical instruments.