Nienke is Product Manager and works on improving the software and translating the ‘Service Excellence’ theme to concrete solutions. She is also one of the senior Facilities experts. She helps customers and colleagues in solving (complex) Facilities issues.
How do you keep a handle on the growing influence of Facilities tools?
For most problems, Facility Management chooses a technical solution. Think of apps for signage or installations that can do automatic repairs. All input for these smart tools needs to find its way to your Facilities employees. However, you want tot support the entire chain, from customer to supplier. Currently, a CAFM is the perfect solution tot this. But, how do you keep this the perfect solution for the future, even when there are more and more new and smart techniques in the market? How do you keep a handle on the growing influence of Facilities tools?